Pravna pitanja

IMPORTANT NOTE: These terms and conditions apply in the absence of a previously signed written contract between Schiller and its customer or between Schiller and its authorized distributor.

1. General
1.1 These Terms and Conditions of Sale and Delivery of Schiller (“the Terms" or “these Terms”) are binding upon customer when they are declared applicable by Schiller in a Purchase Order (which has a weblink reference to these Terms or attaches these Terms as the case may be), and when the Purchase Order is confirmed in writing by Schiller (“ the Order Confirmation”); and to the extent Schiller and the customer do not expressly and in writing agree to other terms or there exists at the time of the placing of the order a binding, written agreement between the parties setting forth the terms and conditions of sale, whether the other party is a customer or a distributor, in which case such other written agreement shall govern and control. Differing terms and conditions of sale or delivery proposed by the customer will only be binding or modify any existing agreement only to the extent that such terms and conditions are expressly accepted by Schiller in writing. Unless otherwise provided or set forth in a written agreement between Schiller and customer, the relevant rules of the Swiss Code of Obligations (OR) shall apply. For purposes of these Terms, the term “customer” shall mean a  customer purchasing products directly from Schiller or a distributor purchasing such products for resale without an existing written contract with Schiller. The term “the Contract” shall mean these Terms and the written Order Confirmation as confirmed in writing by Schiller.

1.2 Unless otherwise provided or set forth in a written agreement between Schiller and customer, a contract for a specific order shall be created and be binding subject to these Terms only when the customer receives written confirmation of Schiller by way of Order Confirmation confirming that Schiller accepts the order described therein.

2. Rules in the country of destination, protection devices and rules
2.1 The customer shall, at the latest at the time the Purchase Order is placed with Schiller, or at Schiller’s request, disclose and point to Schiller’s attention the rules and regulations applicable in the customer’s country with respect to the services and deliveries of Schiller, especially rules and regulations for protection against disease or accidents or business disruptions.

2.2 The deliveries and services of Schiller products set forth and described in the Order Confirmation are intended to correspond to the rules and regulations at the domicile of the customer, insofar as they are known to Schiller at the time of written acceptance of the Purchase Order by Schiller, but it shall be the customer’s exclusive responsibility to alert and notify Schiller regarding any such rules and regulations.

2.3 The use of hazardous substances and the management of electrical and electronic equipment are intended to meet the fundamental requirements of the WEEE and RoHS Directives (2002/96/EC and 2002/95/EC).

3. Prices
3.1 All Prices quoted by Schiller are strictly net, ex works (EXW, Incoterms 2020), in Swiss Francs, without any deductions. All extra costs, e.g. for packaging, freight, insurance, export, transit, import and other permissions, as well as  certifications, are payable by the customer, unless otherwise agreed to in writing by Schiller.

4.0 Terms of payment
4.1 The customer must effect and make payments to Schiller at the domicile of Schiller in Baar, Switzerland (according to any payment instructions required by Schiller in the Order Confirmation) within thirty (30) days after issuance of an invoice by Schiller or according to the agreed terms of payment. Payment shall be made by customer without any deduction, set-off, withholding or discount, expenses, taxes, duties, fees, tolls and similar offsets. If payment by promissory note is agreed to by Schiller, the customer shall bear all interest, note taxes and expenses of collection, including reasonable attorney’s fees and costs incurred by Schiller to collect any amounts due under said promissory note, which shall be a  separate written instrument.

4.2 Customer must comply with the agreed payment terms and schedule set forth in the Order Confirmation and make such payments in full even if transport, delivery, installation, putting into operation or acceptance of the deliveries or services are delayed or made impossible for reasons for which Schiller is not responsible, or if insignificant parts are missing, or if reworking measures are necessary, that do not make the use of the delivered products impossible or unacceptable. It shall be the sole responsibility of customer to address and resolve any and all issues customer may have or that may arise with customs and government officials, and shipping, transportation and /or warehouse personnel for release and delivery of the products to customer at the destination.

4.3 If the customer does not comply with the payment terms of the Order Confirmation, the customer shall be responsible for and pay interest on the amount in arrears as of the agreed payment date. Interest shall accrue on and apply to arrears and shall correspond to the usual prevailing annual interest at the domicile of Schiller in Baar, Switzerland, but shall be not less than five percent (5%). This provision requiring customer to pay interest is not a waiver of Schiller’s rights to seek any additional compensation and/or damages against customer, and all such rights are expressly reserved herewith.

4.4 If customer does not make any required down-payment towards the Contract and/or provide any guarantee of payment as may be required by Schiller in its sole discretion, Schiller shall have the right to cancel the Contract at Schiller’s convenience or for cause, and Schiller may withdraw performance thereunder without liability to the customer, reserving and not waiving any and all rights against customer to be paid compensation for any damages or losses incurred in preparing to perform and/or beginning to perform, as the case may be.

4.5 If the customer at any time during performance of the Contract by Schiller or the applicable term of the Order Confirmation fails to make any installment payments that may be agreed-upon by Schiller or set forth in the Order Confirmation, or make final payment or fails to comply with the payment terms of the Order Confirmation, or if Schiller has good faith reasons to believe that payment may not be forthcoming from customer, Schiller shall have the right to suspend performance of the Contract and not deliver the product or cancel the Contract after giving notice to the customer and an opportunity to perform within a reasonable period of time, without any liability to customer and reserving and not waiving any and all rights to compensation for any damages or losses incurred in performing or arising out of the suspension or cancellation.

5.0 Retention of title
5.1 Schiller retains title and ownership of its products until they are fully paid.
Customer agrees that Schiller shall have all rights and remedies available in the local jurisdiction where the products may be located to register, protect, preserve and establish Schiller’s ownership and any lien or encumbrance to protect said ownership. Customer grants to Schiller a security interest in all products sold and all proceeds thereof to secure the full payment and performance by customer of its obligations and liabilities to Schiller hereunder. In any bankruptcy or liquidation or dissolution, customer agrees that Schiller shall have the rights of a secured and protected creditor with respect to any unpaid Schiller products.

5.2 To the extent customer may receive and be in possession of Schiller products when title and ownership have not passed to the customer, the customer agrees to keep and maintain adequate insurance to cover said products and protect Schiller’s ownership in and title to them and to adequately and fully insure said products against fire, flood, earthquakes, war, riots, hurricanes, typhoons, tornados, terrorist attack, acts of God and other risks.

6.0 Term of delivery
6.1 The date of delivery of Schiller products shall only be binding when it is specifically confirmed in writing by Schiller by way of the written Order Confirmation as confirmed in writing by Schiller. Customer agrees that delivery shall not be made by Schiller until all official formalities such as import, export, transit and payment permissions are obtained by customer, and after full payment for the products is made to Schiller, unless otherwise agreed to in writing by Schiller. Delivery is expressly made contingent on compliance by customer with these Terms.

6.2 Customer agrees that Schiller may reasonably modify the date of delivery for or because of any or a combination of the following reasons:
(a) when customer has not provided Schiller with the information or specifications needed to fulfill the Contract in due time, or when the customer changes the information or specifications after the Purchase Order is confirmed by Schiller in writing or customer otherwise causes a delay of the deliveries or services;
(b) Force Majeure events over which Schiller has no control, such as fires, earthquakes, hurricanes, typhoons, tornados, tsunamis, floods, epidemics, war, riots, strikes, terrorist acts, labor disputes, lack of or late supply of raw materials, semi-finished or finished products, government official measures, and acts of God;
(c) Customers or third parties affiliated with or used or retained by customer are delayed with respect to customer’s performance or tasks that customer is required to perform under the Contract.

7. Packaging
7.1 Customer agrees that Schiller will invoice customer and be paid for special packaging separately, unless otherwise agreed by Schiller in writing. Where Schiller has informed the customer that Schiller retains ownership of the packaging, and that Schiller wants such packaging returned back, customer agrees to return said packaging to Schiller free of charge and at Schiller’s reasonable cost per Schiller’s instructions to customer.

8. Risk of Loss
8.1 Risk of loss shall pass to the customer with the departure of the deliveries ex works (EXW Incoterms 2020).

8.2 If the shipment is delayed at the request of the customer for other reasons for which Schiller is not responsible, the risk shall pass to the customer at the point of time when delivery ex works was originally planned and was supposed to occur, regardless if the products are located at Schiller’s facilities. From that point of time forward, any Schiller products that are ready for delivery will be stored by Schiller for a reasonable time at the sole expense and risk of the customer.

8.3 Any changes to Schiller’s standard shipment and transportation procedures will only be binding on Schiller only upon previous written agreement by Schiller.

9. Warranties/ Disclaimer of Liability / Acceptance by Customer
9.1 Unless another duration of the limited warranty period is otherwise stated by Schiller in writing in the Contract or in the OEM Schiller product literature included with the product, Schiller warrants its products to be free from defects in material and workmanship for a period of one (1) year from the date of delivery. This is a Limited Warranty and all other warranties, implied or express, are hereby disclaimed. The only remedy under this Limited Warranty for any defects is either repair by Schiller at Schiller’s cost or replacement of the product, at Schiller’s sole discretion. In no event will Schiller’s liability to customer exceed the purchase price of the product in question.
Exclusions: THIS LIMITED WARRANTY COVERS NORMAL USE ONLY. THIS WARRANTY BECOMES NULL AND VOID AND DOES NOT APPLY TO ANY PRODUCT THAT: (a) was sold by non-authorized Schiller distributors or representatives; (b) has been installed, altered, or repaired by non-Schiller authorized personnel or using non-Schiller parts or accessories, unless such installation, alterations, or repairs have been previously approved in writing by Schiller and have been properly performed in accordance with such approval; (c) has not been serviced, operated, maintained, and upgraded (including all software and firmware associated with it) per Schiller’s recommendations and/or specifications; (d) has been damaged or rendered defective by accident, shipment, handling, improper storage, abuse, misuse, neglect, modifications, misapplication, or a failure to exercise due caution in cleaning, maintenance, or operation; (e) has been damaged by any power line variations, such as voltage spikes and transients, noise, under or over voltage conditions, power outages, or any conditions caused by an act of God; (f) has been damaged with that damage attributable to any associated or complementary equipment or software not furnished by Schiller; (g) has been used in an application or manner for which it was not intended or operated under environmental, power, electrical and operating conditions which are beyond those specified by Schiller; or (h) sold by a website or e-commerce platform not previously authorized in writing by Schiller.

9.2 CUSTOMER AGREES THAT IN NO EVENT WILL SCHILLER OR ITS AFFILIATES, PARENT COMPANIES, SUBSIDIARIES, SUPPLIERS OR LICENSORS, OR ANY OF THEIR OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, AGENTS OR REPRESENTATIVES BE LIABLE TO CUSTOMER OR TO ANY THIRD PARTY (INCLUDING BUT NOT LIMITED TO END-USER CUSTOMERS) FOR: LOST PROFITS, LOST DATA OR LOST USE, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR FOR ANY INDIRECT, SPECIAL, ENHANCED, EXEMPLARY OR PUNITIVE DAMAGES REGARDLESS OF THE FORM OF ACTION, WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY OR OTHERWISE, EVEN IF ONE PARTY OR ANY OTHER PERSON HAS ADVISED SCHILLER, ITS AFFILIATES,SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES OR PARENT COMPANIES OF THE POSSIBILITY OF SUCH DAMAGES.

9.3 Customer agrees that it shall inspect all deliveries of Schiller hereunder and advise Schiller in writing of any defects within five (5) days of receipt of the products. Failure to notify Schiller in writing within this period shall constitute acceptance of the products by Customer.

9.4 To the fullest extent permitted by law, customer agrees to indemnify and hold harmless Schiller and its affiliates, subsidiaries, parent companies, employees, officers, directors, shareholders, agents, and consultants harmless from and against any and all third party claims, losses, costs and damages of whatever nature, including but not limited to attorney’s fees, experts’ fees, and litigation costs and expenses, arising out of any negligence, errors or omissions or willful conduct by customer or breaches of the Contract by customer and involving personal injury, sickness, disease, death or property damages, including economic loss, but only to the extent caused in whole or in part by the negligent acts, willful conduct or errors or omissions of the customer or its employees, representatives or agents. This indemnification obligation shall survive termination of the Contract or its expiration or fulfillment by customer.

10. Governing Law / Jurisdiction/ Litigation Fees and Costs
10.1 The governing law of the Contract shall be Swiss law unless otherwise agreed to in writing by Schiller. Any and all disputes under the Contract and/or these Terms shall be litigated in the Swiss court available at the domicile of Schiller AG in Baar, Switzerland, except that Schiller reserves the right to file suit in the country or jurisdiction of the customer, in Schiller’s sole discretion. The UN Convention on Contracts for the International Sale of Goods shall not apply.

10.2 If Schiller is the prevailing party in any litigation or dispute under the contract or these Terms, Schiller shall be entitled to recover and be paid by customer, Schiller’s reasonable attorney’s fees, experts’ fees and court costs and litigation expenses.

11. Other Provisions
11.1 Intellectual Property Rights: The products involve valuable patent, copyright, trademark, trade secret and other intellectual property rights of Schiller or its affiliated companies. Schiller reserves all such rights on its own behalf and its affiliated companies. No title to or ownership of any intellectual property rights related to any product is transferred to customer pursuant to these Terms. Customer shall not attempt to reverse engineer any product or component thereof (including any software) or to otherwise misappropriate, circumvent or violate any of Schiller’s, or its affiliated companies’ intellectual property rights.

11.2 Non-waiver: Any failure by Schiller to insist upon or enforce performance by customer of any of the provisions of these Terms or the Contract or to exercise any right or remedy under these Terms or the Contract Agreement or applicable law will not be construed as a waiver or relinquishment to any extent of Schiller’s right to assert or rely upon any such provision, right or remedy in that or any instance.

11.3 Assignment: Customer shall not assign the Contract to any party without the previous written consent of Schiller, and any attempt to assign it without such consent shall automatically render the purported assignment null and void.

11.4 Amendment: No amendment to these Terms or the Contract shall be binding upon Schiller unless Schiller agrees to such amendment in writing.

11.5 Severability: If any portion of these Terms or the Contract is determined by any court of competent jurisdiction or tribunal to be wholly or partially unenforceable, for any reason, such unenforceability shall not affect the balance hereof.

Version: December 2016

1. General

The following provisions shall apply irrespective of whether the orders or deliveries to Schiller AG are goods or services. SCHILLER AG is hereinafter referred to as "SCHILLER".

2. Scope and validity

Only orders placed by SCHILLER in writing (also electronically transmitted) and legally signed are valid. Orders, amendments and supplements placed verbally or by telephone shall only become binding upon written confirmation.

3. Applicable provisions and conclusion of contract

If SCHILLER's order, including the General Terms and Conditions of Purchase, deviates from the supplier's offer, the supplier's silence will be considered as its consent to SCHILLER's order. The acceptance of SCHILLER's order by the supplier also excludes any other terms and conditions of the supplier, even if SCHILLER has not objected to them.

4. Pleas by the supplier

The SUPPLIER shall ensure that he possesses the current specifications listed on the purchase order and that the goods delivered to SCHILLER fully comply with these specifications. SCHILLER must be notified in writing immediately and prior to execution of the order of any doubts on the part of the supplier against the specifications specified in the order from SCHILLER.

5. Confirmation of order

The supplier must confirm the order received from SCHILLER in full and in writing within a maximum of 3 (three) days. The order confirmation must contain a delivery date indicating when the ordered goods will arrive at SCHILLER. If it is not possible for the SUPPLIER to send an order confirmation to SCHILLER within the aforementioned period, the SUPPLIER shall confirm receipt of the order in writing to SCHILLER.

6. Prices

The prices accepted by SCHILLER are binding. Unless otherwise agreed, all incidental procurement costs are included in the prices. Subsequent price increases are excluded unless SCHILLER expressly agrees to them in writing. Additional costs resulting from changes to the order can only be passed on to SCHILLER if they are notified and justified in writing within 30 days of the change to the order and SCHILLER expressly agrees to them in writing. In the case of deliveries for which prices have been agreed ex works abroad, all taxes, export charges and duties in the countries of delivery and transit shall be borne by the supplier, unless otherwise agreed in individual cases.

7. Delivery dates

The delivery dates stated in the order (goods arriving at destination) are binding. If these delivery dates cannot be met, SCHILLER must be informed immediately in writing. The supplier shall be fully liable to SCHILLER for all damages resulting from a delayed delivery. If the agreed delivery dates are exceeded, SCHILLER shall also be entitled to grant the supplier a grace period corresponding to SCHILLER's needs and to insist further on performance after its unused expiry or to cancel the entire order. Partial deliveries or premature delivery of the goods is only permitted by agreement.

8. Required documents

Each shipment must be accompanied by a delivery note with the following information: SCHILLER order and article number, the exact description of the contents and, if required, the test certificates. For shipments imported into Switzerland, a delivery note must also be enclosed with the packaging.

9. Packaging, transport and customs

The supplier shall be liable for damage during transport as a result of inadequate packaging. The INCOTERMS 2010 shall apply with regard to the regulation and division of obligations between SCHILLER and the Supplier. Unless otherwise agreed, DDP (Delivery Duty Paid) shall apply.

10. Transfer of risk

Subject to special written agreements (e.g. INCOTERMS), the Supplier shall bear all risks of loss of or damage to the goods up to the place of destination.

11. Examination of merchandise

After receipt, SCHILLER will check the goods for their identity, the quantity of goods and for externally immediately recognisable defects and inform the supplier in writing of any defects within a reasonable period of time. SCHILLER shall notify the supplier of any other defects which are only discovered during the use, processing or intended use of the goods after the defects have been discovered. In this respect, the supplier waives the defence of late notification of defects.

12. Invoice, terms of payment and securities

Unless otherwise agreed, payment shall be made within 30 (thirty) days of receipt of the invoice and subject to the correct finding of the goods and/or services supplied. The supplier shall quote the SCHILLER order number on each recurring invoice as well as the country of origin and customs tariff numbers. In the case of advance payment, the supplier shall provide appropriate security (e.g. bank guarantee) upon request.

13. Warranty

The supplier fully guarantees the functionality and quality of all deliveries for two years from the date of delivery. In addition, the supplier guarantees that the supplies comply with all relevant standards and all applicable statutory provisions relating to work and operational safety as well as the relevant EU directives, in particular but not limited to RoHS compliance, REACH, SEC, Conflict Mineral Regulation and EMC regulations. Defective deliveries entitle SCHILLER to demand either replacement or subsequent improvement during the entire warranty period, at SCHILLER's discretion. If SCHILLER has evidence that a similar defect exists in all delivered products, SCHILLER may carry out a replacement action, even if the warranty period has already expired. The same warranty period starts anew for all warranty deliveries or warranty work.

The supplier undertakes to assist SCHILLER in identifying defective parts at its own expense, sorting them out and determining the cause of the defect within a reasonable period of time and notifying SCHILLER thereof. In urgent cases or if the supplier is unable to remedy the defects immediately, SCHILLER shall be entitled to have the defects remedied or to remedy them itself at the supplier's expense. If replacement or rectification is not made within the set period, SCHILLER shall be entitled to immediately cancel the entire order. In any case and without proof of fault, the supplier is obliged to pay SCHILLER full damages (including all consequential damages).

14. Product liability

If a claim is asserted against SCHILLER by an injured party due to product liability and if the cause of the defect can most probably be attributed to the supplier, the supplier shall be obliged to indemnify SCHILLER from this liability towards the injured party without restriction and without it having to prove any fault on his part. The supplier shall inform SCHILLER of all possible defects and potential or actual hazards arising from his supplier products which have occurred with other manufacturers/consumers or of which he has become aware in some other way. If SCHILLER itself has to warn customers or recall its own products due to defects of the supplied product, the supplier shall, without proof of fault, take out product liability insurance for SCHILLER for all necessary and own product liability and shall, upon SCHILLER's request, submit a confirmation from the insurer or allow SCHILLER to inspect the policy.

15. Quality assurance and inspection rights

The supplier shall do everything necessary to ensure the quality assurance of the goods or parts thereof to be delivered. He shall ensure that only inspected goods are delivered to SCHILLER. Certain quality specifications (e.g. standards, drawings, specifications, product specifications) must be adhered to by the supplier. If the supplier is aware of the inaccuracy or potential danger of certain specifications, he must immediately notify SCHILLER in writing of this circumstance. SCHILLER is entitled to regularly check compliance with the specifications and the implementation of the necessary and agreed quality assurance measures at the supplier's premises. The supplier shall grant SCHILLER the necessary access to the production facilities and inspection of its quality assurance measures, such as measurement reports, test results, samples, etc. in accordance with the statutory provisions.

16. Management of change

The supplier shall be obliged to obtain the written consent of SCHILLER before making any changes to products which are the responsibility of the supplier's specifications and to provide the quality proofs required in this context. In the case of goods for which SCHILLER is responsible for specifications (technical specifications such as drawings by SCHILLER), the supplier is obliged to compare the revision status of his production documents with those of the current order from SCHILLER. Deviations must in any case be rectified with SCHILLER prior to the start of production or delivery.

17. Copyrights and Patents

The supplier is responsible for ensuring that the delivery does not infringe any third-party copyrights, patents, trademarks, utility models or existing statutory provisions. He shall be liable for all consequences of such an infringement.

18. Duty of confidentiality

The supplier undertakes not to disclose to any third party, either directly or indirectly, any knowledge and information which he may obtain in connection with the cooperation with SCHILLER or which he may otherwise obtain through the cooperation and not to use it himself for his own or other purposes.

19. Contract modifications

Amendments and supplements to the contract between SCHILLER and the supplier must be made in writing. Verbal agreements are invalid. If a provision of these General Terms and Conditions of Purchase is invalid, the remaining part of the General Terms and Conditions of Purchase shall nevertheless apply mutatis mutandis.

20. Applicable law and jurisdiction

The ordinary courts at SCHILLER's registered office shall have exclusive jurisdiction for the judicial assessment of all disputes between the supplier and SCHILLER. However, SCHILLER has the right to sue the supplier at the supplier's registered office.

Prava na intelektualnu svojinu
Svi dokumenti, robne oznake ili druga prava na intelektualnu svojinu na ovoj veb lokaciji su vlasništvo kompanije SCHILLER AG ili njenih povezanih (zavisnih) društava ili se koriste uz dozvolu vlasnika ili su samo citirani i podležu pravima respektivnih vlasnika kao i autorskom pravu.

Pružanjem informacija kompanija SCHILLER AG ne daje bilo kakve licence za intelektualnu svojinu kao što su patenti, robne oznake ili autorska prava. Dozvoljena je reprodukcija za ličnu upotrebu. Neovlašćena izmena, kopiranje, prenos, pozajmljivanje, slanje i distribucija su zabranjeni. Dokumenti sa ove veb lokacije se ne smeju prodavati ili na drugi način koristiti u komercijalne svrhe. Ova veb lokacija sadrži druga vlasnička obaveštenja i informacije o autorskim pravima, čije se odredbe moraju poštovati i pratiti. Informacije date na ovoj veb lokaciji se mogu menjati ili ažurirati bez obaveštenja.

Sadržaj
Kompanija SCHILLER AG može vršiti unapređenja i/ili izmene proizvoda, tehničkih informacija, slika i/ili programa opisanih na ovoj veb lokaciji u bilo koje vreme i bez obaveštenja. Nisu svi proizvodi koji su opisani na ovoj veb lokaciji dostupni na svim tržištima. Proizvod može da ima različite tehničke karakteristike i osobine u zavisnosti od lokacije određenog tržišta i mora da bude odobren od strane regulatornog organa.

Vodilo se računa da se obezbedi da informacije na ovoj veb lokaciji budu tačne. Kompanija SCHILLER AG nastoji da izbegne tehničke greške. Međutim, s obzirom na količinu informacija, nije moguće isključiti greške i propuste.

Pored toga, kompanija SCHILLER AG ne prihvata nikakvu odgovornost za tačnost ili potpunost informacija koje pruža SCHILLER AG. Primalac snosi rizik za korišćenje ovih informacija. Kompanija SCHILLER AG ne preuzima bilo kakvu odgovornost za činjenicu da se opisani problemi mogu rešiti korišćenjem informacija koje pruža SCHILLER AG. Kompanija SCHILLER AG ne želi da dobija bilo kakve poverljive ili informacije zaštićene autorskim pravom preko svoje veb lokacije. Informacije ili dokumenti koji se šalju kompaniji SCHILLER AG NISU klasifikovani kao poverljivi. Kada nam pošaljete informacije ili dokumenta, time dajete kompaniji SCHILLER AG pravo na korišćenje, reprodukovanje, prikazivanje, citiranje, izmenu, prenos i distribuciju tih informacija ili dokumenata, besplatno i neopozivo. Takođe ste saglasni da kompanija SCHILLER AG može da koristi sve ideje, koncepte, znanja i veštine ili procedure koje ste nam dali u bilo koju svrhu. Nećemo obelodaniti vaše ime i prezime ili vas identifikovati kao pošiljaoca informacija ili podataka osim: a) ukoliko ne dobijemo vaš pristanak da identifikujemo vaše ime i prezime; ili b) ukoliko u određenim delovima naše veb lokacije ne pomenemo da su dokumenti ili druge informacije dostavljeni za taj deo veb lokacije objavljeni ili na drugi način korišćeni identifikovanjem vašeg imena i prezimena; ili c) ukoliko to nije propisano zakonom.

Eksterne veze
Naša veb lokacija može da sadrži veze ka eksternim veb lokacijama trećih lica na čiji sadržaj ne možemo da utičemo. Stoga ne možemo da preuzmemo bilo kakvu garanciju ili odgovornost za te eksterne sadržaje. Respektivni dobavljači ili operateri tih lokacija su uvek odgovorni za sadržaj povezanih lokacija.

Svrha izjave o zaštiti podataka
Izjava o zaštiti podataka se odnosi na rukovanje ličnim podacima fizičkih lica u svrhu DSG [Zakon o zaštiti podataka] u pogledu klijenata i drugih zainteresovanih lica od strane kompanije SCHILLER AG, Altgasse 68, 6341 Baar, Švajcarska (u daljem tekstu „SCHILLER“, „mi“ ili „nas“).

Imajte u vidu da ova izjava o zaštiti podataka može da bude podložna promenama. Ukoliko se planiraju promene, obavestićemo vas shodno tome u svakom pojedinačnom slučaju.

Osnov za obradu podataka
Lične podatke obrađujemo po različitim osnovama:

• Po osnovu predstojećih ili započetih ugovornih odnosa;
• Ako je to neophodno u cilju zaštite legitiminih interesa kompanije SCHILLER;
• U svrhu ispunjavanja zakonskih obaveza; kao i
• Kada je to prikladno, po osnovu saglasnosti.

Svrhe obrade podataka
Kompanija SCHILLER obrađuje lične podatke relevantnih privatnih lica („relevantna lica“) u sledeće svrhe:

• Radi zaključivanja ugovora, naročito u svrhe dostavljanja ponuda i pregovaranja;
• U svrhu ispunjavanja ugovornih obaveza, kao i radi korišćenja ugovornih prava iz zaključenih ugovora, naročito za isporuku naručenih proizvoda, za obradu upita klijenata, u svrhu naplate itd;
• Radi komunikacije u vezi sa ugovornim odnosima ili na inicijativu relevantnih lica;
• U okviru prijava za organe koji se oglašavaju na internetu radi sprovođenja procesa regrutovanja;
• U računovodstvene i svrhe arhiviranja, kao i radi ispunjavanja zakonskih zahteva;
• Za rukovanje veb lokacijom kompanije SCHILLER;
• U svrhe oglašavanja i za marketinške mere, naročito distribuciju biltena, pri čemu se može dobiti zasebna saglasnost u skladu sa važećim zakonima.

Prava relevantnih lica
U vezi sa obradom ličnih podataka, relevantna lica navedena u nastavku po zakonu imaju sledeća prava. Imajte u vidu da se njihovo postojanje i obim mogu razlikovati u zavisnosti od konkretnih važećih zakonskih propisa o zaštiti podataka:

• Informacija: Relevantna lica imaju pravo da od kompanije SCHILLER saznaju da li i/ili koje lične podatke ona obrađuje. U ovu svrhu se mogu podnositi zahtevi za dostavljanje informacija.
• Ispravka: Ako lični podaci nisu tačni, relevantna lica imaju zakonsko pravo na ispravku.
• Prigovor: Ako je obrada ličnih podataka zasnovana na legitimnim interesima kompanije SCHILLER, relevantna lica mogu da ulože prigovor na obradu njihovih ličnih podataka. Ovo će važiti samo u slučaju da su ta lica u takvoj naročitoj situaciju u kojoj njihovi lični interesi sprečavaju obradu njihovih ličnih podataka. I ovde kompanija SCHILLER zadržava pravo na razloge koji su obavezujući i primarni. Imajte u vidu i da relevantna lica mogu da ulože prigovor na korišćenje njihovih ličnih podataka za direktnu poštu. Prigovori ne utiču na obradu zasnovanu na drugim razlozima.
• Povlačenje saglasnosti: Ako je obrada ličnih podataka zasnovana na saglasnosti relevantnih lica, relevantno lice može da povuče tu saglasnost. Povlačenje saglasnosti ne utiče na obradu po drugim osnovima. Povlačenje saglasnosti se odnosi samo na budućnost.
• Ograničavanje: Pod određenim uslovima, relevantno lice može da zahteva ograničavanje obrade njegovih ličnih podataka. To se događa ukoliko se, na primer, sumnja u tačnost podataka. Imajte u vidu da to može da ograniči ili čak onemogući pružanje usluga od strane kompanije SCHILLER.
• Prenosivost podataka: U zavisnosti od važećeg zakona o zaštiti podataka, lični podaci koje nam je dostavilo relevantno lice mogu da budu vraćeni u uobičajenom i mašinski čitljivom formatu i ponovo korišćeni, shodno značajnim sukobljenim interesima.
• Brisanje: Relevantno lice ima zakonsko pravo na brisanje njegovih ličnih podataka ukoliko oni više nisu potrebni za svrhe u koje su prikupljeni ili u slučaju opravdanog prigovora. U svakom slučaju, pravo na korišćenje iz zakonskih razloga, kao i na podnošenje, sprovođenje i odbranu pravnih zahteva ostaje zadržano.
• Žalbe: Takođe vas obaveštavamo da, u zavisnosti od važećeg zakona o zaštiti podataka, relevantna lica mogu imati zakonsko pravo na podnošenje žalbe nadležnom organu za zaštitu podataka ukoliko nisu saglasna sa rukovanjem njihovim ličnim podacima.

Drugi primaoci ličnih podataka
Naročito, kompanija SCHILLER može da koristi pružaoce usluga ili, u organizacione svrhe, eksterne pružaoce usluga kao obrađivače podataka o narudžbinama. Tipični primeri uključuju distributere, eksterne pružaoce IT usluga, eksterne konsultante ili eksterne pružaoce komercijalnih usluga. Pored toga, moguć je i prenos ličnih podataka u okviru SCHILLER Grupe. Zaštita podataka uvek ostaje zagarantovana.

Uz to, kompanija zadržava pravo na otkrivanje ličnih podataka državnim organima iz pravnih razloga ili u cilju sprovođenja i podnošenja zakonskih zahteva.

Mesto obrade podataka
Obrada podataka od strane kompanije SCHILLER se generalno vrši u Švajcarskoj ili u zemlji ogranka/zavisnog društva kompanije SCHILLER nadležnih za dato pitanje. Pored toga, moguće je i otkrivanje ličnih podataka u inostranstvu. Objavljivanje se vrši u zemljama koje imaju jednak nivo zaštite podataka ili se primenjuju odgovarajuće garancije za obradu podataka, ili u svetlu saglasnosti relevantnog lica.

Stojimo vam na raspolaganju ako imate bilo kakva pitanja.

Trajanje čuvanja ličnih podataka
Lični podaci relevantnih lica se čuvaju onoliko dugo koliko je to neophodno za ispunjavanje svrhe obrade ili onoliko dugo koliko kompanija SCHILLER ima legitimni interes da to čini. Naročito, zakonom propisani periodi čuvanja takođe su presudni za skladištenje relevantnih poslovnih dokumenata.

Kolačići, Google Analytics i dodatne komponente
Ova veb lokacija koristi kolačiće i Google Analytics, kao i različite dodatne komponente društvenih medija. Za više informacija pogledajte našu izjavu o korišćenju kolačića i dodatnih komponenti.

Kontakt
Za upite u vezi sa obradom ličnih podataka, kao i za rešavanje zahteva, sa zadovoljstvom ćemo se naći na raspolaganju zainteresovanim licima na info@schiller.ch. Nastojimo da dostavljene zahteve obradimo pravovremeno.

Kolačići
Ova veb lokacija koristi sledeće kolačiće:

Kolačić: _ga
Naziv: ID klijenta za Google Analytics
Proces: Nakon 2 godine
Svrha: Koristi se za razlikovanje korisnika kako bi naknadne posete sa iste lokacije mogle da budu povezane sa istim korisnikom.

Kolačić: _gid   
Naziv: ID klijenta za Google Analytics
Proces: Nakon 24 sata
Svrha: Koristi se za razlikovanje korisnika kako bi naknadne posete sa iste lokacije mogle da budu povezane sa istim korisnikom.

Kolačić: _gat
Naziv: ID klijenta za Google Analytics
Proces: Nakon 1 minuta
Svrha: Koristi se za ograničavanje broja zahteva.

Kolačić: cip
Naziv: Lepljivost sesije sa balanserom opterećenja
Proces: Sesija
Svrha: Identifikuje sesiju sa balanserom opterećenja i omogućava lepljivost sesije (zahtevi korisnika se uvek prosleđuju istom čvoru balansera opterećenja).

Kolačić: has_js
Naziv: Javascript identifikacija
Proces: Sesija
Svrha: Čuva izbor da li će pregledač dozvoliti izvršavanje Javascript-a ili ne.

Kolačić: schiller_user_country
Naziv: Identifikacija zemlje
Proces: Sesija
Svrha: Čuva izbor zemlje korisnika da bi se reprodukovao ispravan sadržaj za izabranu zemlju.

Kolačić: schiller_user_language
Naziv: Jezik zemlje
Proces: Sesija
Svrha: Čuva izbor jezika korisnika da bi se prikazao ispravan sadržaj na ispravnom jeziku.

Kolačić: schiller_cookies_agreement
Naziv: Ugovor o kolačićima
Proces: Nakon 30 dana
Svrha: Pamti da li je korisnik već video i zaključio Prekrivku za korišćenje kolačića i sprečava ponovno prikazivanje.

Kolačići su tekstualne datoteke koje se arhiviraju i skladište u računarskom sistemu preko internet pregledača. Mnoge veb lokacije i serveri koriste kolačiće. Mnogi kolačići sadrže takozvani ID kolačića. ID kolačića je jedinstveni identifikator kolačića. On se sastoji od niske preko koje veb lokacije i serveri mogu da budu dodeljeni određenom internet pregledaču u kojem je kolačić uskladišten. To posećenim veb lokacijama i serverima omogućava da razlikuju pojedinačni pregledač relevantnih lica od drugih internet pregledača koji sadrže druge kolačiće. Određeni veb pregledač može da se prepozna i identifikuje pomoću jedinstvenog ID-ja kolačića.

Korišćenjem kolačića, kompanija SCHILLER korisnicima ove veb lokacije može da pruži usluge prilagođenije korisniku, što ne bi bilo moguće bez postavke kolačića. Pomoću kolačića, informacije i ponude na našoj veb lokaciji mogu da budu optimizovane za korisnika. Kolačići nam omogućavaju da prepoznamo korisnike naše veb lokacije. Svrha tog prepoznavanja jeste da korisnicima olakšamo korišćenje naše veb lokacije.

Relevantno lice može da spreči korišćenje kolačića preko naše veb lokacije u bilo koje vreme odgovarajućim podešavanjem korišćenog internet pregledača, čime se trajno sprečava korišćenje kolačića. Pored toga, kolačići koji su već podešeni mogu se izbrisati u bilo koje vreme preko internet pregledača ili drugog softverskog programa. Ovo je moguće kod svih uobičajenih internet pregledača. Ako relevantno lice deaktivira korišćenje kolačića u korišćenom internet pregledaču, neke funkcije naše veb lokacije možda neće moći u potpunosti da se koriste.

Korišćenje usluge Google Analytics
Ova veb lokacija koristi Google Analytics, uslugu veb-analitike koju pruža kompanija Google Inc. („Google“). Google Analytics koristi „kolačiće“, tekstualne datoteke uskladištene na vašem računaru koje omogućavaju analizu korišćenja veb lokacije. Informacije koje kolačić prikupi o korišćenju ove veb lokacije (uključujući IP adresu) se obično šalju Google serveru u SAD i tamo se skladište.

Međutim, ako je na ovoj veb lokaciji aktivirana IP anonimizacija, Google će najpre skratiti vašu IP adresu u zemljama članicama Evropske unije ili drugim stranama u Ugovoru o Evropskom ekonomskom prostoru. Samo u izuzetnim slučajevima, puna IP adresa će biti poslata Google serveru u SAD i tamo će biti skraćena. IP anonimizacija je aktivna na ovoj veb lokaciji. U ime operatera ove veb lokacije, kompanija Google će koristiti ove informacije za procenu vašeg korišćenja veb lokacije, za sastavljanje izveštaja o aktivnosti na veb lokaciji i pružanje drugih usluga operateru veb lokacije u vezi sa aktivnošću na veb lokaciji i korišćenjem interneta.

IP adresa vašeg pregledača obezbeđena u okviru Google Analytics servisa neće biti spojena sa drugim podacima sa Google-a. Možete sprečiti korišćenje kolačića odgovarajućim podešavanjem softvera pregledača; međutim, imajte u vidu da u tom slučaju možda nećete moći da koristite sve funkcije ove veb lokacije u najvećoj mogućoj meri. Pored toga, možete da sprečite da Google prikuplja podatke koje generiše kolačić i koji su povezani sa vašim korišćenjem veb lokacije (uključujući vašu IP adresu), kao i obradu tih podataka od strane Google-a preuzimanjem i instaliranjem dodatne komponente pregledača koja je dostupna na sledećoj vezi: http://tools.google.com/dlpage/gaoptout?hl=de.

Kao alternativa dodatku pregledača ili u pregledačima na mobilnim uređajima, kliknite na ovu vezu da biste sprečili da Google Analytics prikuplja podatke na ovoj veb lokaciji u budućnosti (odbijanje saglasnosti funkcioniše samo u pregledaču i samo za ovaj domen). Tokom ovog procesa, kolačić za odbijanje saglasnosti biće uskladišten na vašem uređaju. Ako izbrišete vaše kolačiće u ovom pregledaču, morate ponovo da kliknete na ovu vezu.

Društveni mediji i druge dodatne komponente
Ova veb lokacija koristi sledeće dodatne komponente društvenih medija:

Facebook: Na našim stranicama su integrisane dodatne komponente društvene mreže Facebook, 1601 South California Avenue, Palo Alto, CA 94304, SAD. Dodatne komponente Facebook mreže mogu se prepoznati po Facebook logotipu ili dugmetu „Sviđa mi se“ („Označi da ti se sviđam“) na našoj lokaciji. Pregled dodatnih komponenti Facebook mreže dat je ovde: http://developers.facebook.com/docs/plugins/. Kada posetite naše stranice, dodatna komponenta uspostavlja direktnu vezu između vašeg pregledača i Facebook servera. Facebook prima informaciju da ste posetili našu lokaciju sa vašom IP adresom. Ako kliknete na Facebook dugme „Sviđa mi se“ dok ste prijavljeni na Facebook nalog, možete povezati sadržaj naših stranica sa vašim Facebook profilom. Kao rezultat, Facebook može da pridruži posetu našim stranicama vašem korisničkom nalogu. Napominjemo da, kao pružalac stranica, nismo upoznati sa sadržajem prenetih podataka i načinom na koji ih Facebook koristi. Dodatne informacije možete pronaći u izjavi o zaštiti podataka Facebook mreže na adresi http://de-de.facebook.com/policy.php Ukoliko ne želite da Facebook poveže vašu posetu našim stranicama sa vašim Facebook korisničkim nalogom, odjavite se sa Facebook korisničkog naloga.

Twitter: Funkcije Twitter servisa su integrisane na našim lokacijama. Te funkcije obezbeđuje kompanija Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, SAD. Korišćenjem Twitter mreže i funkcije „retvituj“, veb lokacije koje posećujete se povezuju sa vašim Twitter nalogom i dele sa drugim korisnicima. Ti podaci se takođe prenose u Twitter mrežu. Napominjemo da, kao pružalac stranica, nismo upoznati sa sadržajem prenetih podataka i načinom na koji ih Twitter koristi. Za više informacije pogledajte izjavu o zaštiti podataka Twitter mreže na adresi http://twitter.com/privacy. Postavke zaštite podataka na Twitter mreži možete da izmenite u podešavanjima naloga na adresi
http://twitter.com/account/settings.

YouTube: Ova veb lokacija sadrži najmanje jednu dodatnu komponentu sa YouTube-a, koji je vlasništvo kompanije Google Inc, sa sedištem u San Brunu, Kalifornija, SAD. Čim posetite našu veb lokaciju sa dodatnom komponentom YouTube servisa bićete povezani na YouTube servere. YouTube server će istovremeno biti obavešten o tome koju ste tačno od naših stranica na internetu posetili. Ako ste prijavljeni i na YouTube nalog, YouTube će vam omogućiti da direktno povežete vaše iskustvo pregledanja sa vašim ličnim profilom. Možete odbiti ovu mogućnost povezivanja tako što ćete se prethodno odjaviti sa svog naloga. Za više informacija o prikupljanju i korišćenju vaših podataka od strane YouTube servisa pogledajte izjavu o zaštiti podataka na adresi http://www.youtube.com.

LinkedIn: Na našoj veb lokaciji možete naći dodatne komponente društvene mreže LinkedIn ili kompanije LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, Sjedinjene Američke Države (u daljem tekstu „LinkedIn“). Dodatne komponente LinkedIn mreže možete prepoznati po odgovarajućem logotipu ili dugmetu „Preporuči“. Imajte u vidu da kada posetite našu veb lokaciju dodatna komponenta uspostavlja vezu između vašeg internet pregledača i LinkedIn servera. LinkedIn dobija informaciju da je naša veb lokacija posećena sa vaše IP adrese. Ako kliknete na LinkedIn dugme „Preporuči“ dok ste istovremeno prijavljeni na LinkedIn nalog, imate mogućnost povezivanja sadržaja naših internet stranica sa vašom LinkedIn profilnom stranicom. Time dozvoljavate LinkedIn mreži da vašu posetu našoj veb lokaciji poveže sa vama ili vašim korisničkim nalogom. Potrebno je da razumete da mi nemamo saznanja o sadržaju dostavljenih podataka i načinu na koji ih LinkedIn koristi. Za više pojedinosti o prikupljanju podataka i vašim zakonskim mogućnostima, kao i opcijama za podešavanje, posetite LinkedIn. One će biti dostupne na adresihttp://www.linkedin.com/static?key=privacy_policy&trk=hb_ft_priv.

XING: Ova veb lokacija koristi XING dugme „Deli“. Stoga će se prilikom povezivanja na ovu veb lokaciju vaš pregledač povezati sa serverima kompanije XING AG, Gänsemarkt 43, 20354 Hamburg, Nemačka. To će obezbediti funkcije deljenja (npr. prikazivanje vrednosti brojača). Pristup ovoj veb lokaciji za rezultat neće imati zadržavanje vaših ličnih podataka. Konkretno, XING ne skladišti IP adrese. Neće se procenjivati ni vaše ponašanje u pogledu korišćenja. Aktuelne informacije o zaštiti podataka u vezi sa dugmadima „Podeli“, kao i druge relevantne informacije možete pročitati na adresi
https://www.xing.com/app/share?op=data_protection .